FAQ

Here at Tyres Direct we recieve a lot of questions from our customers every day. Over time we’ve noticed a lot of the same questions coming up frequently. So we’ve decided to put together this section where we can help reach more of our customers and answer their frequently asked questions.

So take a look below and see if we’ve answered your question. We are constantly adding questions to list section, but if you can’t find it on here please don’t hesitate to get in touch with us and one of our members of staff will be more than happy to help.

All

Do your web prices included VAT?

All of our prices take Value Added Tax into account.

How can I pay for my order?

We accept a variety of payment methods, including:

  • PayPal
  • Visa
  • Visa Debit
  • Visa Electron
  • MasterCard
  • Debit MasterCard
  • American Express
  • Maestro.

Payments on our website are processed through SagePay.

Do I need to get all my tyres changed at once?

Your vehicle will perform better when all the tyres are new, however, if some of your tyres are perfectly fine then changing 2 at a time would a budget friendly alternative. Due to handling and grip differences, changing them in pairs helps keep the axle consistant and maintains a smooth driving experience. Single tyres changes should only be made as a last resort.

I want my order in a safe place, how do I specify this?

On our checkout page is a box titled ‘Order Notes’. Here you can specify any special requests you may have regarding your order (e.g. where you would like your order left, whether you would like your wheels & tyres not built up, etc).

What are your delivery charges?

Our standard delivery (1-2 working days) to the UK Mainland is free for commercial addresses or £5 for residential addresses. Offshore delivery (including the Highlands, Northern Ireland and countries in and around Europe) will be charged accordingly. Please see our Shipping Rates page for more information.

Will you assemble my wheels and tyres for me?

Yes, we build up all wheels and tyres unless specified otherwise. Please use the Order Notes box in the checkout to let us know if you don’t want them made up.

What does a tyre's speed rating letter mean?

This letter indicates the maximum speed the tyre is designed to handle. Please see our speed rating guide for more information on this.

What does a tyre's load rating number mean?

Your tyre’s load rating number indicates the amount of weight it can handle. Please see our load rating guide for information on this.

What do the numbers and letters on the side of a tyre mean?

Please see our sidewall measurement guide for the complete breakdown of these numbers and letters.

What pressure should my tyre be at?

Each tyre requires a different air pressure, and depending on a variety of factors they can range quite dramatically. You should be able to find your particular vehicle’s PSI (or Bar) in it’s handbook, on the information placard inside the driver’s door, in the fuel door or glove box. If you can’t find it in any of these locations then get in touch with your vehicle’s manufacturer, be sure sure to keep your vehicle’s information to hand so that they can best help you.

What is the minimum legal tread depth for tyres?

The UK law currently states 1.6mm as the legal minimum for cars, cans and LCVs. For vehicles weighing more than 3.5 tonnes (such as trucks and lorrys) and motorbikes over 50cc the minimum legal tread depth is 1mm.

Why does my vehicle pull to one side?

This may be a problem with the alignment of your wheels, which also cause your tyres may wear unevenly and cause them to need replacing sooner than they should. We do not currently offer a wheel alignment service, but this service is available from most garages and mechanics.

How often should I check my tyres?

Tyres should be checked at least once a month. If you have a long journet coming up, be sure to check them before then also. Be sure to check the air pressure and tread depth of all tyres (including the spare, if you don’t have a spare then check your sealant and air compressor).

Are Winter tyres mandatory?

Winter tyres aren’t a legal requirement in the UK, however they are recommended as they offer improved safety and performance in cold weather. If you are travelling to another country in Europe you may be required to fit winter tyres to your vehicle as a legal requirement. Be sure to check the road laws of your destination country before departing.

Are Winter tyres mandatory?

Winter tyres aren’t a legal requirement in the UK, however they are recommended as they offer improved safety and performance in cold weather. If you are travelling to another country in Europe you may be required to fit winter tyres to your vehicle as a legal requirement. Be sure to check the road laws of your destination country before departing.

How long will my new tyres last?

The life span of your tyre depends on several factors, including driving style and tyre quality. For example, tyres used on smooth, well maintained roads will last longer than tyres used in an off road context. Quality also plays a big role in tread wear – as with most things, you get what you pay for. For example, a set of BF Goodrich or Pirelli tyres will last longer than budgets due to the rubber compound quality, design and overall manufacturing standards.

Do you offer tracking adjustment?

Sadly we are not able to provide a tracking adjustment service at this time.

Do you sell internal internal accessories like CB Radios?

We sadly do not sell internal accessories at present.

Ordering

Do your web prices included VAT?

All of our prices take Value Added Tax into account.

How can I pay for my order?

We accept a variety of payment methods, including:

  • PayPal
  • Visa
  • Visa Debit
  • Visa Electron
  • MasterCard
  • Debit MasterCard
  • American Express
  • Maestro.

Payments on our website are processed through SagePay.

Do I need to get all my tyres changed at once?

Your vehicle will perform better when all the tyres are new, however, if some of your tyres are perfectly fine then changing 2 at a time would a budget friendly alternative. Due to handling and grip differences, changing them in pairs helps keep the axle consistant and maintains a smooth driving experience. Single tyres changes should only be made as a last resort.

I want my order in a safe place, how do I specify this?

On our checkout page is a box titled ‘Order Notes’. Here you can specify any special requests you may have regarding your order (e.g. where you would like your order left, whether you would like your wheels & tyres not built up, etc).

What are your delivery charges?

Our standard delivery (1-2 working days) to the UK Mainland is free for commercial addresses or £5 for residential addresses. Offshore delivery (including the Highlands, Northern Ireland and countries in and around Europe) will be charged accordingly. Please see our Shipping Rates page for more information.

Will you assemble my wheels and tyres for me?

Yes, we build up all wheels and tyres unless specified otherwise. Please use the Order Notes box in the checkout to let us know if you don’t want them made up.

Tyre Specifications

What does a tyre's speed rating letter mean?

This letter indicates the maximum speed the tyre is designed to handle. Please see our speed rating guide for more information on this.

What does a tyre's load rating number mean?

Your tyre’s load rating number indicates the amount of weight it can handle. Please see our load rating guide for information on this.

What do the numbers and letters on the side of a tyre mean?

Please see our sidewall measurement guide for the complete breakdown of these numbers and letters.

Tyre Safety

What pressure should my tyre be at?

Each tyre requires a different air pressure, and depending on a variety of factors they can range quite dramatically. You should be able to find your particular vehicle’s PSI (or Bar) in it’s handbook, on the information placard inside the driver’s door, in the fuel door or glove box. If you can’t find it in any of these locations then get in touch with your vehicle’s manufacturer, be sure sure to keep your vehicle’s information to hand so that they can best help you.

What is the minimum legal tread depth for tyres?

The UK law currently states 1.6mm as the legal minimum for cars, cans and LCVs. For vehicles weighing more than 3.5 tonnes (such as trucks and lorrys) and motorbikes over 50cc the minimum legal tread depth is 1mm.

Why does my vehicle pull to one side?

This may be a problem with the alignment of your wheels, which also cause your tyres may wear unevenly and cause them to need replacing sooner than they should. We do not currently offer a wheel alignment service, but this service is available from most garages and mechanics.

How often should I check my tyres?

Tyres should be checked at least once a month. If you have a long journet coming up, be sure to check them before then also. Be sure to check the air pressure and tread depth of all tyres (including the spare, if you don’t have a spare then check your sealant and air compressor).

Are Winter tyres mandatory?

Winter tyres aren’t a legal requirement in the UK, however they are recommended as they offer improved safety and performance in cold weather. If you are travelling to another country in Europe you may be required to fit winter tyres to your vehicle as a legal requirement. Be sure to check the road laws of your destination country before departing.

Other

How long will my new tyres last?

The life span of your tyre depends on several factors, including driving style and tyre quality. For example, tyres used on smooth, well maintained roads will last longer than tyres used in an off road context. Quality also plays a big role in tread wear – as with most things, you get what you pay for. For example, a set of BF Goodrich or Pirelli tyres will last longer than budgets due to the rubber compound quality, design and overall manufacturing standards.

Do you offer tracking adjustment?

Sadly we are not able to provide a tracking adjustment service at this time.

Do you sell internal internal accessories like CB Radios?

We sadly do not sell internal accessories at present.

Do you sell internal internal accessories like CB Radios?

We don’t sell internal accessories at present. With CB Radios, we recommend you check out 4x4cb.com, they have a good selection. Click the link below to go to their website.